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Strategic Objective 5: Introduce Efficient Destination Management Practices

Anchor 1

SI 5.1

Enhance the professional capacities of the DMO Staff

Municipality

5.1.1

Enroll in professional development learning programs for DMO staff

Mestia, Lentekhi

Responsible Party

Estimated Budget

5.000 EUR

Estimate Timeline

Autumn-Winter 2023

Municipality

5.1.2

Recruit an international DMO professional volunteer to provide mentoring

Mestia, Lentekhi

Responsible Party

DMO, GNTA

Estimated Budget

15.000 EUR

Estimate Timeline

Autumn-Winter 2023

Municipality

5.1.3

Attend international conferences organized for DMO professionals

Mestia, Lentekhi

Responsible Party

DMO, GNTA

Estimated Budget

5.000 EUR

Estimate Timeline

Winter-Spring 2024

Results

International quality and standardization of alpine destination management

2

SI 5.2

Collect Visitor & Service Provider Data in GIS Format for Analysis

Municipality

5.2.1

Desk research: gather, sort and analyze available tourism data and statistics of Svaneti Region

Mestia, Lentekhi

Responsible Party

Estimated Budget

TBD

Estimate Timeline

Autumn-Winter 2023

Municipality

5.2.2

Outsource a technology / research vendor through a RFP & TOR project management process for implementing a GIS system and gathering new Svaneti specific data

Mestia, Lentekhi

Responsible Party

Estimated Budget

10.000 EUR

Estimate Timeline

Autumn-Winter 2023

Municipality

5.2.3

Create a Server-Based GIS system: Develop a centralized server-based GIS system that facilitates the storage, management, and analysis of geographic data related to tourism infrastructure and facilities.

Mestia, Lentekhi

Responsible Party

Estimated Budget

TBD

Estimate Timeline

Ongoing

Municipality

5.2.4

Define Components of the GIS System administrative module, Statistics Module, Map Basement, Public User Interface

Mestia, Lentekhi

Responsible Party

Estimated Budget

TBD

Estimate Timeline

Ongoing

Municipality

5.2.5

Data Collection and Maintenance and train DMO staff to execute direct functions. DMO staff can regularly add new information and make necessary changes.

Mestia, Lentekhi

Responsible Party

Estimated Budget

TBD

Estimate Timeline

Ongoing

Municipality

5.2.6

Cost Optimization: Opt for open-source technologies to minimize costs. Utilize PostgreSQL with the PostGIS module as a reliable database for storing spatial data, and employ QGIS for data input and manipulation.

Mestia, Lentekhi

Responsible Party

Estimated Budget

TBD

Estimate Timeline

Ongoing

Results

Improved understanding of the tourism landscape, informed decision-making, comprehensive data collection, centralized data management, enhanced data analysis and reporting, improved visitor experience, and cost optimization through the use of open-source technologies

3

SI 5.3

Increase operational efficiency of DMO Svaneti

Municipality

5.3.1

Develop a 4-year action plan

Mestia, Lentekhi

Responsible Party

Estimated Budget

TBD

Estimate Timeline

Autumn-Winter 2023

Municipality

5.3.2

Define Quarterly or Biannual Goals

Mestia, Lentekhi

Responsible Party

Estimated Budget

No Cost

Estimate Timeline

Winter-Spring 2024

Municipality

5.3.3

Recruit Motivated and Professional Personnel

Mestia, Lentekhi

Responsible Party

Estimated Budget

TBD

Estimate Timeline

Winter-Spring 2024

Municipality

5.3.4

Expand Presence Beyond the Municipal Center

Mestia, Lentekhi

Responsible Party

Estimated Budget

TBD

Estimate Timeline

Spring-Autumn 2024

Municipality

5.3.5

Foster Partnerships and Utilize Tourism Products

Mestia, Lentekhi

Responsible Party

Estimated Budget

No cost

Estimate Timeline

Summer-Autumn 2024

Results

Annual or multi-year action plans are adopted, a roadmap action plan for activities are adopted, providing a clear roadmap for the organization and help prioritize tasks effectively. Professional and motivated personnel recruited and employed. Enhancement of tourism development not only in the center but also in remote regions of Svaneti. Remote area problems are also identified and solutions applied. The DMO will maximize the utilization of local resources and promote sustainable tourism practices.

4

SI 5.4

Destination Svaneti - define its positioning at national and international level

Municipality

5.4.1

Execute brand guidelines and design clear brandbook using results of the branding assignments.

Mestia, Lentekhi

Responsible Party

Estimated Budget

10,000 EUR

Estimate Timeline

1 year

Results

Consistent and cohesive brand identity of Svaneti.

5

SI 5.5

Destination management network and partnership between public and private actors

Municipality

5.5.1

Conduct quartarly meeting with the founders and partners

Mestia, Lentekhi

Responsible Party

Estimated Budget

5000 EUR

Estimate Timeline

Annual

Municipality

5.5.2

Initiate and facilitate functioning of the "svaneti tourism forum" - network of public-private partners

Mestia, Lentekhi

Responsible Party

Estimated Budget

5.000 EUR

Estimate Timeline

Annual

Results

Improved communication, collaboration, and alignment among stakeholders.

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